Understanding Your Fresh Food Vouchers

Everything you need to know about redeeming your vouchers, finding participating stores, shopping for produce, and getting answers to your questions.

  • A list of accepting locations is provided with the participants mailer, but if you do not have that readily available - please check out the Kanbe’s website map or flyer attached here.

  • Standard items from this list here will always be available in the coolers and baskets, with specialty and seasonal items available in limited quantities.

  • Drivers restock the coolers and baskets Monday through Friday, anytime between 9am - 2pm.

  • Please bring your mailer, with vouchers inside, along with a reusable shopping bag to fill it with all your produce.

  • Absolutely. If transportation is an issue, please feel free to send someone you trust to redeem vouchers and shop for you. If you are still unable to redeem them before the provided expiration date, please contact your Clinic Care team so we can work to find a solution.

  • Currently, vouchers are only provided through partnering hospitals and are given to their respected patients. If you would like for us to partner with your desired institution, please feel free to reach out to Kanbe’s or the institution to suggest a partnership. 

  • Please contact your Clinic Care team, along with Kanbe’s Administration to initiate a new set. 

  • Firstly, thank you for your interest! Please contact Kanbe’s directly and ask for the Community Engagement or Operations department to begin the process of getting more involved. Someone from the team will walk you through it.

  • Kanbe’s vouchers are to be used at the Kanbe’s branded baskets and coolers, only good on fruit and vegetable produce.

  • Please contact Kanbe’s and ask for Voucher Administration, we would be happy to take your testimonial and recommendations.

  • Please contact Kanbe’s and ask for Voucher Administration, along with an explanation of what problems you are facing at the store. We can provide guidance for not only yourself, but the store you are experiencing issues with.

  • Please contact Kanbe’s and ask for Voucher Administration, we are always happy to listen, help, and take your testimonial.